Stakeholder Engagement

As we’ve discussed in previous posts, there are so many factors that contribute to your organization implementing an effective online consultation. There are online community best practices to consider as well as ways to make your online stakeholder consultation more accessible. This infographic walks you through a ten step process

When it comes to facilitating the community engagement and consultation process, the Internet is likely one of the best channels for providing stakeholders with consistent, open access to communication. That being said, universal access to quality Internet connectivity still remains an issue for certain geographic locations and some segments of

SustaiNet Software is proud to announce that the Inspiration Port Credit micro-site, a City of Mississauga consultation project using Engagement HQ online community engagement software, has been awarded the APEX 2013 Award of Excellence in the website category. The APEX awards are an international competition that recognizes outstanding publications from newsletters

Simply launching an online community engagement initiative doesn’t necessarily guarantee a successful outcome with respect to participation and feedback. Based on knowledge gained from a series of projects, here is our list of online community engagement best practices worth consideration when planning, implementing, and managing your next online consultation project:

There are a number of great reasons to add an online community engagement strategy to your organization’s stakeholder management process. This infographic visualizes six primary reasons to consider connecting with your stakeholders online – but there are other benefits to online community engagement. Some of these include: Debunking myths –

The evolution of digital communication is changing the dynamics of how people are communicating with organizations and government regarding important issues. Technology changes the way we communicate Significant technological changes that are paving the way for changes in the way we engage with stakeholders: Computers and the Internet Personal/mobile computing and

There are many different ways an organization can connect, consult, and engage with its community online. From free social media channels such as Twitter and Facebook to dedicated applications. Regardless of the technology you select, there are a few universal functions that are important when it comes to your organization

Forums are great for community engagement and questions are a big part of a positive online community experience. One of the biggest challenges for community managers and public consultation professionals is understanding what questions to ask in order to fuel active participation from stakeholders. The following infographic offers up 16