The unique dynamics of Stakeholder Information Management

Is it a good idea to use generic relationship management software to manage information related to consultation projects, rights-holder engagement initiatives, and stakeholder engagement campaigns? Does one size fit all when it comes to stakeholder information management software? The short answer is…no. Customer relationship management software is designed for use

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The economic benefits of stakeholder engagement

The economic benefits of stakeholder engagement

Measuring the economic benefits of stakeholder engagement has been an ambiguous notion. There are, of course, inherent social values in engaging stakeholders in a meaningful way, including goodwill towards your project. Governments are requiring that resource extraction project proponents take the lead on engaging stakeholders, often earlier in their regulatory

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9 Tactics for Influencing Corporate Reputation

Corporate Reputation

Corporate reputation management initiatives need to be executed from a variety of angles – and employing a variety of communications measures will help companies deal with specific situations they will be measured against and will need in order to demonstrate transparency to stakeholders. Engaging the following nine communication channels increases

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The Importance of Stakeholder Commitments

Making, tracking and keeping commitments is recognized as one of the most important aspects of stakeholder relationship management. But, it is also one of the most difficult responsibilities to track and adjust over the lifespan of a complex initiative. In addition, commitments are often legally enforceable within the scope of

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Stakeholder Engagement vs. Public Relations: What’s the Difference?

Public consultation is a necessary component of the project development process. In many cases, consultation with stakeholders is legally mandated, but there are many more reasons to engage the public than fulfilling regulatory requirements. In Canada and most other jurisdictions, consultation is regulated in order to ensure that the voice

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6 Steps to an Effective Stakeholder Relationship

Effective Stakeholder Relationship

Project managers understand the importance of nurturing a stakeholder relationship – and know that poor stakeholder management can cause an initiative to fail. Establishing open communication with key stakeholders, customers and suppliers is essential to set a project up for success right from the start. Stakeholders need to be consulted adequately and

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