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PRIVACY POLICY
SustaiNet Software Solutions Inc. takes online privacy seriously. You
entrust your personal and corporate information to us and we believe
it is an important part of developing long-term relationships based upon
trust. We never sell or share customer information with any unaffiliated
third parties.
Here's how we protect your privacy:
Non-personal data
Similar to most companies with a significant Web presence, SustaiNet
may track generic non-personal data on Website visits. We may collect
and store this generic information on an anonymous, aggregate basis for
statistical analysis regarding site activity. We use the information
primarily to develop ideas for improving our site. This information may
include domain name, time and length of a visit, the pages that are viewed
on our site and the name of the site previously visited just before coming
to ours. We may also record Internet service provider names as well as
the browser type and country of origin. However, SustaiNet does not capture
any personal information from our site visitors such e-mail addresses,
unless these are provided voluntarily.
Personal data
SustaiNet only captures personal information that is volunteered by
our site visitors through our Website and by various other means in order
to conduct business with its customers. We may ask you to provide information
that personally identifies you such as your name, e-mail address, company
name, mailing address or phone number. This will occur when you fill
out the various forms for such reasons as requesting demo software, product
information, product updates, purchasing software or entering our free
software draws.
SustaiNet and any of its appointed agents will only use personal information
for three primary purposes:
* To enable us to send requested information to you.
* To allow us to inform you of product updates, special offers, new
services and products, and updated information that may be especially
pertinent to you.
* To keep our database current with your most recent contact information.
We do occasionally share data with our affiliated third parties but we
restrict this to agents, distributors and others whom we formally appoint
to act on our behalf to provide worldwide customer service.
All personal information regarding our customers, partners and their
individual representatives is always treated as highly confidential,
valuable and private and we go to great lengths to keep all customer,
partner and any personal information that we need to conduct business
safe and secure.
Cookies
SustaiNet does not use cookies or any other means to gain any personal
information about people that visit our Website. Cookies are small pieces
of information that are stored by your browser on your computer's hard
drive. We do use Web tracking software to analyze Web activity and non-personal
data (as described above)
Your feedback on our privacy policy
Please send us any comments, questions, suggestions and concerns that
you may have regarding our privacy policy through our feedback form and
we will get back to you with our response ASAP.
Note: SustaiNet reserves the right to modify its privacy policy. Notification
of any upcoming changes will be posted on our Website in advance.
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